Employee Step-by-Step Guide

eFMLA Employee Instruction Guide

Getting Started

Step 1: Submit Leave Request.

The first step for employees in processing and managing their FMLA leave is to submit an electronic leave request form. There are two ways for you to access the electronic leave request form:

(a) Your employer may make the Leave Request Link available on its website where employees have access to employment-related information and forms. Enter your name and email address to generate an email to yourself with the link to the electronic form; or

(b) Your FMLA administrator will email you the Leave Request Link. Example below:

Click Start FMLA Leave Request

Complete the required information on the electronic form and click “Send Form” at the bottom of the screen, which will generate an email to one or more FMLA leave administrators.

CHOOSE LEAVE REASON

CHOOSE LEAVE DATES - ACTUAL OR ANTICIPATED

You will receive an email confirming the submission of your leave request and a link to view/print your request.

NOTE: With either option above, you will receive an email from FMLAAdministrator@eFMLA.com. If you are unable to access a computer or email, contact your employer.

Step 2: Receive Email & Set up your eFMLA Employee Portal Account.

Your FMLA leave administrator will set up your eFMLA account profile and prepare FMLA leave-related notices, forms and any other leave-related documents you need.

You will receive an email to set up your password, in order to log into the eFMLA Employee Portal.

The email will be from FMLA-Administrator@eFMLA.com, and will include instructions and a "Set Your Account Password" link.

Once you set your password and log in, you will be able to access the FMLA forms and notices.

3 different ways to forward the Medical Certification form to the Health Care Provider

Send electronically via email address through the system to the Health Care Provider
Send via fax through the system to the Health Care Provider
Print and hand deliver to the Health Care Provider

You will receive an email from your FMLA Administrator. You will set your account password.

The email you receive will look like this:

Click on the link to set your password and an account will be created for you.

Once you set your password, you will have the option to click on the “Proceed to Employee dashboard” button, where you can access your leave-related notices, forms and other documents.

Below is an example of the Employee Dashboard:

You may have to send a Certification form to your Health Care Provider.

Processing Medical Certification Forms

Employee’s Serious Health Condition
Family Member’s Serious Health Condition

If one of the forms provided to you is a certification form above, your employer is requiring you to submit a completed certification, ordinarily from your health care provider or your family member's health care provider.

*The certification form for FMLA leave requested for a “Qualifying Exigency” related to a family member’s military service does not involve a health care provider)

IMPORTANT!! There are 3 Ways to Deliver Health Care Provider Forms:

You can deliver the form to the health care provider in any of three ways:

(1) Email a link to the form directly to the health care provider;

(2) Fax the form to the health care provider through your Employee Dashboard; or

(3) Print the form for you or your family member to take to the health care

provider.

Option 1 is Email: Serious Health Condition Forms

Click on the “Fill out form” link in your Employee Dashboard, complete the required fields in your section of the form, and then click “Continue” at the bottom of the page to send the form to the health care provider by email.

NOTE: If you email the form to the health care provider, it is always best to contact the health care provider’s office to confirm that they have received the email notification from FMLA-administrator@efmla.com with the link to the form needing to be completed for your leave in case the email was bounced into a spam folder.

Option 2 is Fax the request through the eFMLA account: Serious Health Condition Forms

If the health care provider will not process the certification form electronically through email, you can fax the form to the health care provider directly through the eFMLA system without using a fax machine.

Note: Enter the health care provider’s 10 digit fax number in the textbox with no dashes, spaces or parentheses (e.g., 1234567890).

Check the checkbox to indicate that the health care provider will not process the certification through email, digitally sign the form, and click “Continue.”

On the next page, scroll down to the bottom of the page and click the “Send as Fax” button.

The following screen will appear:

Note: Enter the health care provider’s 10 digit fax number in the textbox with no dashes, spaces or parentheses (e.g., 1234567890).

Enter the name of the person who needs to receive the certification form along with any additional information needed and Click “Continue.” NOTE: You will be prompted to enter a fax number if you have not done so already.

On the next page, click “Send as Fax.”

Option 3 is Print: Serious Health Condition Forms

If you would like to print the certification form for you or your family member to take to the health care provider, complete your section of the form as required. Check the checkbox to indicate that the health care provider will not process the certification through email, digitally sign the form, and click “Continue.”

On the next page, scroll down to the bottom of the page and click the “Print Preview” button and proceed to print the form.

View Your Completed Certification Form

If the health care provider completes the certification form electronically, you will receive an email notification that the form has been submitted and you will be able to login to your Employee Dashboard to view the completed form. If the health care provider submits the completed form to your employer by fax, you will receive an email confirmation that your employer has received the form once your employer uploads the form into your eFMLA profile. You can then login to your Employee Dashboard to view the submitted form.

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Frequently Asked Questions

How do I login to my Employee Dashboard?

To login into your eFMLA Employee Dashboard to access Notices, Forms, and other documents or information related to your leave, go to www.efmla.com and click on the 'Employee Login' button.

What if I forgot my password?

If an account already exists for you and you don't remember your password, please use the Forgot Password tool and enter your email address before contacting support.

Go to www.efmla.com and click on the 'Employee Login' button.

Click here to go directly to Forgot Password or Create a New Password?

What if I need login assistance?

If you are having trouble with the Forgot Password tool, please message us in the chat, email support@efmla.com or call (855) 488-FMLA (3652).

How can I view the history of emails that were sent to a health care provider?

How can I view the history of faxes that were sent to a health care provider?

How can I view my FMLA leave usage and balance, and other leave taken?

NOTE: This information will be available for you to view only if your employer has entered leave you have taken into your employee profile.