How can I send Medical Certifications to Health Care Provider or Doctor?

Set up your eFMLA Employee Portal Account.

Your FMLA leave administrator will set up your eFMLA account profile and prepare FMLA leave-related notices, forms and any other leave-related documents you need. They will then send an email to you. The email will be from FMLA-Administrator@eFMLA.com, and will include instructions and a "Set Your Account Password" link.

Once you set your password and log in, you will be able to access the FMLA forms and notices.

3 different ways to forward the Medical Certification form to the Health Care Provider

Send electronically via email address through the system to the Health Care Provider
Send via fax through the system to the Health Care Provider
Print and hand deliver to the Health Care Provider

You will receive an email from your FMLA Administrator. You will set your account password.

Click on the link to set your password and an account will be created for you.

Once you set your password, you will have the option to click on the “Proceed to Employee dashboard” button, where you can access your leave-related notices, forms and other documents.

Below is an example of the Employee Dashboard:

You may have to send a Certification form to your Health Care Provider.

Processing Certification Forms

If one of the forms provided to you is a certification form (e.g., “Employee’s Serious Health Condition,” “Family Member’s Serious Health Condition,”), your employer is requiring you to submit a completed certification, ordinarily from your health care provider or your family member's health care provider. *The certification form for FMLA leave requested for a “Qualifying Exigency” related to a family member’s military service does not involve a health care provider)

IMPORTANT!! There are 3 Ways to Deliver Health Care Provider Forms:

You can deliver the form to the health care provider in any of three ways:

(1) Email a link to the form directly to the health care provider;

(2) Fax the form to the health care provider through your Employee Dashboard; or

(3) Print the form for you or your family member to take to the health care

provider.

Option 1 is Email:

Click on the “Fill out form” link in your Employee Dashboard, complete the required fields in your section of the form, and then click “Continue” at the bottom of the page to send the form to the health care provider by email.

NOTE: If you email the form to the health care provider, it is always best to contact the health care provider’s office to confirm that they have received the email notification from FMLA-administrator@efmla.com with the link to the form needing to be completed for your leave in case the email was bounced into a spam folder.

Option 2 (Fax through your eFMLA account):

If the health care provider will not process the certification form electronically through email, you can fax the form to the health care provider directly through the eFMLA system without using a fax machine.

Note: Enter the health care provider’s 10 digit fax number in the textbox with no dashes, spaces or parentheses (e.g., 1234567890).

Check the checkbox to indicate that the health care provider will not process the certification through email, digitally sign the form, and click “Continue.”

On the next page, scroll down to the bottom of the page and click the “Send as Fax” button.

The following screen will appear:

Note: Enter the health care provider’s 10 digit fax number in the textbox with no dashes, spaces or parentheses (e.g., 1234567890).

Enter the name of the person who needs to receive the certification form along with any additional information needed and Click “Continue.” NOTE: You will be prompted to enter a fax number if you have not done so already.

On the next page, click “Send as Fax.”

Option 3 (Print):

If you would like to print the certification form for you or your family member to take to the health care provider, complete your section of the form as required. Check the checkbox to indicate that the health care provider will not process the certification through email, digitally sign the form, and click “Continue.”

On the next page, scroll down to the bottom of the page and click the “Print Preview” button and proceed to print the form.

View Your Completed Certification Form

If the health care provider completes the certification form electronically, you will receive an email notification that the form has been submitted and you will be able to login to your Employee Dashboard to view the completed form. If the health care provider submits the completed form to your employer by fax, you will receive an email confirmation that your employer has received the form once your employer uploads the form into your eFMLA profile. You can then login to your Employee Dashboard to view the submitted form.

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Frequently Asked Questions

How do I login to my Employee Dashboard?

To login into your eFMLA Employee Dashboard to access Notices, Forms, and other documents or information related to your leave, go to www.efmla.com and click on the 'Employee Login' button.

What if I forgot my password?

If an account already exists for you and you don't remember your password, please use the Forgot Password tool and enter your email address before contacting support.

Go to www.efmla.com and click on the 'Employee Login' button.

Click here to go directly to Forgot Password or Create a New Password?

What if I need login assistance?

If you are having trouble with the Forgot Password tool, please message us in the chat, email support@efmla.com or call (855) 488-FMLA (3652).

How can I view the history of emails that were sent to a health care provider?

How can I view the history of faxes that were sent to a health care provider?

How can I view my FMLA leave usage and balance, and other leave taken?

NOTE: This information will be available for you to view only if your employer has entered leave you have taken into your employee profile.